Customer Testimonials

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Cars May 19, 2022

Thanks Emory for the amazing customer service. Everyone at this location is super helpful and super friendly! Definitely recommend for first time buyers and anyone looking for a quick and easy buying process.

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Cars May 17, 2022

I have bought three cars from Cowboy Kia and Ryan has been my salesman all three times. Ryan really takes the time to help me find a car that I like and fits my budget and I believe that he gets me the best deal around. I hope Ryan stays at Cowboy Kia for a long time.

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DealerRater Apr 29, 2022

Cowboy Kia in Conroe Texas Rock's The best Love Love Virgel and Tommy Muller

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DealerRater Apr 29, 2022

i had a wonderful time thank you Virgel and Tommy Meller you guys rock, ya got me in and out quick made me laugh and made me very happy and please im enjoying my 2022 Kia Soul

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DealerRater Apr 29, 2022

i just want to give big shout out to Virgil,and tommy,they were awesome nd made it easy buying a new car, never would i go to another dealer than conroe,much love for these to gentlemen,

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Cars Apr 29, 2022

Super happy with my experience there! The car I was looking for was unavailable but after Jonathan awesome guy showed me a few cars I was sold on the one I got. Actually like it better then the one I went to look at! Definitely would recommend. Also want to thank Jonathan for making everything go so smoothly because it was the first time I was by myself getting a car.

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DealerRater Apr 23, 2022

Awesome Great friendly. I would recommend Cowboy Kia to anyone that want great awesome service

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DealerRater Apr 16, 2022

Chris was an excellent help and had all the answers. Thank you for all of your help!

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Cars Apr 7, 2022

I’ve purchased my last three vehicles from Cowboy Kia. The sales team and service department are amazing! They go out of their way to make sure you leave with a smile on your face. I’ve moved to DFW but drive back there to have my Niro serviced.

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DealerRater Apr 6, 2022

Love you all....great dealership...great people! Wouldn't go anywhere else to buy or for service!

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DealerRater Apr 5, 2022

I bought my Forte from Cowboy Kia and they are the only dealership that has performed service including oil changes on my car. Donny Hicks has gone over and above to provide excellent service to me. Gary Raymond has also provided great service to me. I will purchase another KIA automobile because of the professionalism of these Service Advisors.

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Cars Apr 5, 2022

Since I purchased this car new in 2012, I have only had serviced at cowboy Kia. Donald remembers my name. Explains to me where I understand what needs to be done on my car. Gives me my keys with a great smile. Thank you Donald.

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Cars Mar 29, 2022

Danielle handled the service order very efficiently. The did an excellent job and then washed the car. I will go back for service again in the future.

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DealerRater Mar 29, 2022

Danielle did a great job getting my car serviced quickly. She even got my car washed and vacuumed.

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DealerRater Mar 28, 2022

The sales person was very nice and understanding and kind. Thank him for everything he's done.

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Cars Mar 24, 2022

I went there to purchase one car and drove away with two!!! My salesman was awesome. I would and will recommend him to everyone. His name is Mr.Emil Parker, he's the best.

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DealerRater Mar 23, 2022

Everyone was very friendly and helpful It’s my second Kia from the same dealer and never been sorry to do business with them

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Cars Mar 22, 2022

Quick, and easy to understand. New car shopping is never easy and can be somewhat intimidating, but Chris at Cowboy Kia, makes u feel like he is your brother lol. Super nice guy!

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Cars Mar 18, 2022

It was the best experience I’ve ever had at a dealership, even stayed an hour after they closed to get the deal done! They were amazing

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DealerRater Mar 12, 2022

Very nice and helpful service personnel. The only issue I had is it took 4 visits to the dealership to get the door and underpanel repaired under warranty. This should have been taken care of on the first visit.

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Cars Mar 12, 2022

The best salesman around works there his name is Emory. I had encountered a problem and he was able to suggest a fix for it that worked for us both. I would go back to this location because all the people I encountered were very helpful and pleasant.

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DealerRater Mar 12, 2022

Right out the door they win with my salesman, Emory Sidney. I highly recommend him to anyone looking for a person to make the ease of buying a car a pleasant experience. They were fair with the pricing and getting everything done quick and painless. THANK YOU EMORY

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Cars Mar 5, 2022

Awesome customer service and always meet my needs. Very family oriented and the only car dealership I purchase from since 2008. I always recommend family & friends to Cowboy Kia.

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DealerRater Mar 5, 2022

Cowboy KIA in Conroe has always given me excellent service. Dani of Cowboy Kia has always made sure that my Kia Sportive is well maintained. She also explains in detail what had been done to my vehicle. Job well done by Dani.

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Cars Mar 1, 2022

Cowboy Kia service department is the best! Always on time; always courteous. Along with Emory and Dominic, Cowboy Kia continues to provide the best service I’ve ever received. Well done.

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Cars Mar 1, 2022

Great people friendly service I recommend them to anyone! Went in for service and they fixed 2 recalls. They were so nice and knowledgeable I know I was in good hands!

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Cars Feb 26, 2022

Upon my arrival I was met by great and wonderful people that made me feel right at home; even though I came to see Mr. Emil Parker who in my opinion is a blessing to the buyer as well as the Cowboy Kia family.

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DealerRater Feb 26, 2022

I love Cowboy Kia in Conroe. If you want an amazing deal and a super salesperson see Ryan Mullings

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Cars Feb 20, 2022

Jonathan was great. They were very busy, but he was patient and took his time with us. We didn’t feel any pressure, and he answered all my questions. Nice guy.

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DealerRater Feb 20, 2022

Daniel is vey professional and helpful.. They usually have snacks and water for free, but there was nothing.

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Cars Feb 19, 2022

Emory has been my salesperson 3 times so far and I have recommend him to friends who have also purchased cars from him at Cowboy Kia. Emory makes sure that all of your needs are met and you leave the dealership happy!

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DealerRater Feb 19, 2022

Everyone there is so friendly and helpful and takes care of their customers. They do a great job taking care of your vehicle

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DealerRater Feb 19, 2022

Everyone at this dealership is friendly and they make sure your taken care of every time. Emory is the best! He has been my salesperson at least 3 times, and my service has been so good that I’ve recommended many others to buy a car as well.

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DealerRater Feb 10, 2022

Always satisfactory service, courteous, friendly and their coffee is good . Making an appointment is easy.

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DealerRater Feb 10, 2022

Excellent service department and especially Excellent service personnel. Great turnaround times and concern about getting repairs right.

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Cars Jan 25, 2022

Danielle was amazing. Got me checked in. My service was done in approx. 30 min. Fastest I've been in and out. Cowboy Kia hasth best customer service of any dealership I have dealt with. This is my 6th car from them.

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Cars Jan 24, 2022

The Cowboy Kia service department always goes above and beyond in providing superior customer service. Danielle kept me updated while my car was being serviced. Extra special shout out to the technician for working through his lunch to get my car fixed. I’ve brought my Kia into Cowboy Kia for oil changes and minor services and they have always been phenomenal. Because of the superior service, I will buy my next Kia from Cowboy Kia.

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Cars Jan 21, 2022

Best experience I have ever had buying a vehicle! Dominic, Ryan and Max made this the smoothest transaction I have ever had!!! I would highly recommend to my friends, family and anyone looking for a great experience!! If I could give more than 5 starts I would!!!

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DealerRater Jan 14, 2022

Donald always provides the best, professional service. The service department at cowboy Kia is tops.

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Cars Jan 6, 2022

The whole team was wonderful. They really helped me out and I got a great deal. No dealer add ons and wasn’t pressured at all.

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DealerRater Jan 6, 2022

Danielle in service is very knowledgeable and caring of the customers! The service is good 👍🏾

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DealerRater Dec 22, 2021

Thank Cowboy Kia and Virgil for making my buying experience pressure free..This was my third time buying a car from Virgil.He is professional,answers any questions you have,explains the whole buying process .I can't thank you enough for putting me into a new 2022 Kia Sportage Nightfall Edition.

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DealerRater Dec 9, 2021

Virgil Barnes is a great salesman. I love my Kia Soul. He is awesome person to idea.

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Cars Dec 8, 2021

Absolutely a great dealership will b recommended to frds n family Tommy in sales Ryan in financing Danielle in service very pleased with the quick turn around in purchasing a car

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DealerRater Jul 4, 2021

Cowboy Kia has been great from sales to finance and service. In and out swiftly, thank you for taking great care! I highly recommend their expertise!

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Cars Mar 21, 2021

I am falling for this K5 the safety features are nice the car is nice I'm an amputee and my previous Kia I had to take my prosthetic leg off in the K5 I dont this was a win for me I Decree Declare paid in full debt cancelation in Jesus name Amen

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Cars Mar 21, 2021

We worked with Tommy and Tiffany! Amazing customer service! They both worked hard to help us with our car sale process! Tiffany and Tommy were both honest and transparent! We would purchase another car from y’all in the future!

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DealerRater Feb 4, 2021

Ryan was so awesome he got me the car and color I wanted. He was able to finance me with my little to no credit. I can finally fix my credit. Thank you Ryan!!!

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Cars Jan 29, 2021

Cowboy Kia of Conroe always offer awesome customer service and go out their way to please their customers. Joan was very polite and informative. She offered great customer service , and speedy service getting me in and out before the hour window . Also taking care of the necessary service and repairs my vehicle needed. Looking forward to my next visit with Cowboy Kia....

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DealerRater Jan 23, 2021

this is before covid 19, went to cowboy kia, this gentleman salesman Dominic Tennarse just super professional and super helpful with my car shopping at that time. i went there twice , most of time people to quick to throw negative, but never leave positive thing. Sorry to take this long . Thank You Mr. Tennarse.

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DealerRater Nov 11, 2020

Virgil Barnes Best Sales person ever. Knowledgeable of any vehicle he sells, will get the job you asked for done. Very patient, and friendly. Great personality

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Cars Oct 30, 2020

Staff was most helpful and did not exert any pressure. Each person was very knowledgeable in their area. I was also impressed with the dealership’s facilities

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DealerRater Oct 10, 2020

I had awesome service. I told Emory what I wanted and he got me in the one for me. Dominic helped with the tech side of my car so I can actually use all the features. you guys are the best!

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Cars Sep 28, 2020

LOVED VIRGIL AND DOMINIQUE. NO PRESURE, COWBOY KIA IS AWESOME. THIS IS OUR 2ND CAR FROM THEM. I ALWAYS DREADED BUYING A CAR BUT NOT THERE. THANK YOU VIRGIL, YOUR PERSISTANCE AND PATIENCE PAID OFF. EXCELLENT SERVICE!!

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DealerRater Apr 17, 2020

The salesman and staff went above and beyond to help me get the car I wanted at a good price. It was very easy going

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DealerRater Mar 24, 2020

Outstanding job by the salesman Emil, worked a deal with the sales manager that all parties were ok with. Both listened and I drove home in a used 2019 Forte. A special shout out to finance manager Mike Ogaz took the time to not pressure and explain the additional coverages offered to me. Thanks to all the staff at the dealership.

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DealerRater Feb 21, 2020

I stopped by service Monday 2/17/20. I didn't have an appointment and I was having a very weird issue. Without missing a beat Donnie and Gary jumped into action to figure out what could be causing this issue. I didn't have time to drink the complimentary TINY bottle of water (they used to be regular size) before Gary was telling me that I was ready to go. I went back inside their lair and they explained the situation to me in terms that I could easily understand. They were both very professional and I truly appreciate the job they ...

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Cars Jan 10, 2020

Derek and Vigil were our sales people and man were they awesome. They did anything and everything to help us out. I would recommend them to anyone.

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DealerRater Jan 3, 2020

We just bought a used 2019 Kia Rio. Ryan was an excellent sales person! He was knowledgeable about the vehicle we were looking for! The transition went very smooth. I would definitely recommend him again.

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Cars Nov 27, 2019

I went in to trade my car for a soul. Emry greeted me and was awesome! He was very friendly and knowledgeable about all the cars and features! I recommend this place! Bonus they have a popcorn machine!

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Cars Nov 22, 2019

Everyone was very helpful and friendly. Made our car buying experience less nerve racking. Even our kids were well taken cared of which made that an extra plus in our book

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Cars Nov 20, 2019

One day buying and delivery service; the staff was easy to deal with; selection of cars was good, and while I bought more than I intended, I am delighted with my new SOUL.

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Cars Nov 20, 2019

Friendly staff, great price! Always great you with a friendly smile and try to get you in and out quickly.

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Cars Nov 16, 2019

My sales rep was friendly as well as helpful. Infact as I got out of my daughte's car I looked around without knowing where to go and he came right over and introduce himself and got started on my account and needs. He tried several ways to get us in a car before the end the day and since I needed a co signer he told me what I can do after several payments were made that could possibly be done to remove the cosigner should that be something we both want.

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Cars Nov 13, 2019

It was really good until my daughter car was in an accident and found out that the GAP was not added that we request several time until we went to file on accident. Was really hurt about it. We was the last person to leave that night and did not look line to line for itemize each line just the bottom line. He said because the finance company did not finance enough money then we should have been told that in advance of the closing of paper work.

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Cars Nov 11, 2019

The service was quick and done accurately at a reasonable price. Will always bring my vehicle to this location for service.

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Cars Nov 9, 2019

I have purchased multiple vehicles from Cowboy Kia and the service is always excellent. The sales people are always fun to work with, and this purchase was the fastest and easiest process I have ever experienced at any dealership. I really think people dread buying a car because the process can be long and annoying, and I do not feel that way about the experience I get at Cowboy Kia. I worked with Virgil, and he was fantastic.

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Cars Nov 9, 2019

Quick and easy. Thank you all at Cowboy Kia for a great experience. Hoping this will be my last purchase as I'm retiring soon as to why I bought a Kia. This car will last me the rest of my life.

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Cars Oct 10, 2019

Great, quick and dependable service. Friendly personnel that kept me updateed on the status of my service. What I really appreciate is that my Kia was taken in for service at the appointed time.

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Cars Oct 6, 2019

Great customer service. Fast and friendly. Will definatly return for more buisness in the future. I would send annyone there for a car.

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Cars Oct 3, 2019

I have been going here since 1999. the service is great! very friendly. I will keep coming back. Great staff

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Cars Oct 1, 2019

Very professional and responsive. Made sure that I was happy with the experience and that the service was completed timely

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Cars Oct 1, 2019

Our salesman Rango and the sale manager Mark Webb made the experience the best I’ve ever had at dealership Excellent service and attention to our needs

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Cars Oct 1, 2019

Compassion and attentiveness to my Kia Soul's malfunction and repair. I want to express my complete satisfaction in working with Donnie Hicks, and will certainly want him on my side the next time I need work done on my Kia Soul, from your Service Department! Please extend my appreciatioan to Donnie Hicks. Nancy Bart

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Cars Oct 1, 2019

Having an appointment made it easy to drop my car off and to get service right away. I will definitely come back.

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Cars Sep 30, 2019

The reps for your repair department worked me in, and communicated much better about the problem and the estimated cost and problem

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Cars Sep 29, 2019

Super friendly staff. Quick acknowledgement and intake. Didn't return the locking lug nut key to the car or fully insert the oil dipstick (out 1 inch). Neither is a big deal and I caught both, but don't like that feeling of needing to check the work.

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Cars Sep 25, 2019

I came in for my regular oil change and Donald noticed a steering issue as he drove my car into the shop. He managed to have someone check it out and have it fixed within the hour. What an awesome service advisor, you should be proud to have him as an employee. Thanks Donald, You are AWESOME!!!

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Cars Sep 24, 2019

The staff is fantastic! Everyone is so kind and patient. They definitely make you feel like family!! We will most definitely use them in the future!!

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Cars Sep 24, 2019

Well my salesman waa great but the buying experience wasn't so good the vehicle I bought has a few issues that should have been taken care of before it was put out for sale and I had a windshield put in and the gaskets have to be replaced and the trim on the left and right side are broken and one missing I'm supposed to bring it in Friday and have these issues addressed but its seems to me that I'm supposed to pay these repairs and that is wrong and not good customer service thanks

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Cars Sep 24, 2019

How easy and comfortable Cowboy Kia made me feel. Great customer service. Great experience. Got the exact car I wanted. And they also made me feel like family. I will be forever grateful

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Cars Sep 22, 2019

Sales people are friendly and helpful. We had looked the day before at several vehicles. Virgil was helpful and intent on finding us the right vehicle for our needs. Derrick was expedient in helping with the processing. The loan manager helped explained everything in detail.

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Cars Sep 10, 2019

Efficient, helpful, professional...It was so easy to have my KIA serviced at Cowboy Kia. Also, Virgil, the salesman who sold me my car came out to shake my hand and to make sure everything was going good.

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Cars Sep 10, 2019

It was easy. I did not feel pressured by my salesman, however we did have to haggle over the price. I feel like sales would be better if you cut out the negotiations. Either accept the deal or not.

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Cars Sep 5, 2019

STAFF WAS EXTREMELY HELPFUL, FRIENDLY, AND FOCUSED. MY SALES AGENT FOR THIS TRANSACTION AND ALL FUTURE SALES IS DOMINIC T

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Cars Aug 27, 2019

Service team member took good care of me. He made sure I had a ride and was genuinely compassionate. Having a warranty helps a ton

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Cars Aug 22, 2019

All the cars to test drive. It sure did Help me pick the right car for me. A new Kia Sportage that I Love.

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Cars Aug 21, 2019

on time as scheduled. however some of the information I had ask for was not done. in addition on my previous visit for service I was given a complementary quick car wash, not this time however.

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Cars Aug 17, 2019

On a Saturday my car broke down while I was working the engine light came on and went into safe mode . I called cowboy Kia and they walked me through step by step on what to do .I had the car towed to cowboy Kia free of charge . They had a loaner car waiting for me so I wouldn't be inconvenienced without a car to drive . They kept me informed either by text or phone call it was mostly by phone call. They fixed my car in a timely manner . I was a happy camper. Thank you cowboy Kia ...

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Cars Aug 4, 2019

I told him what I needed and he was very real with me! He took his time and gave me everything I asked for!

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Cars Aug 3, 2019

Advisors are always courteous and work is always performed expeditiously. Facility is always tidy and clean and staff is always checking to see if you require anything.

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Cars Jul 30, 2019

Friendly reps and everyone was nice and went above and beyond to make sure we were satisfied. The whole place is clean and they are always willing to make sure you have anything you need

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Cars Jul 30, 2019

Donnie was a great help,very cordial, and got me in and out in very little time. Cowboy Kia will now be the first dealership that I call on. Thanks!

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DealerRater Jul 22, 2019

The salesman, Al Crisco, was extremely professional in trying to help me find the best available options for the type of vehicle I wanted to lease. Al was very courteous and patient, helping me find a lower price on the vehicle I wanted. Definitely recommend his service!

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DealerRater Jul 20, 2019

Salesman worked really hard to make sure I was getting the best car for my money. I like buying cars from cowboy Kia, I’m on car number 2 thanks to your great salesmanship.

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Cars Jul 16, 2019

The Kia dealer store in Conroe has friendly people to meet the automotive needs of customers. I like the facility and the service.

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Cars Jul 15, 2019

Great Service from Maintenance, fast timing in and out within 45 minutes and cleaned my car, very appreciated. Will definitely stay with KIA car dealers

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Cars Jul 13, 2019

Emil Parker thank you so much for your assistance with my new car purchase As a single woman buying a new car is a nightmare . I was in a Kia Forte and needed something larger and in Red. Emil listened to me , kept me from getting frustrated and calm. He found the perfect car. The Kia Soul 2020. The Soul has never been my favorite but with the new body change I was in love . Emil got my car and paperwork completed quickly. No hassle or passing me off to different people. He made sure I felt great about the car ...

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DealerRater Jul 12, 2019

We went try to get a new car,it took us maybe an hour and a half,to drive out with the best deal for us,with the assistance of the sale person and the help of the receptionist,we got it and are HAPPY we went to Cowboy Kia,Thanks

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Cars Jul 10, 2019

My salesman was knowledgeable and courteous. He didn't pressure me at all and went over and beyond my expectations. I would and have recommended a friend to Cowboy Kia and they also purchased a vehicle with the same experience.


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